How to Be Polite

And why simple manners can transform your relationships

Paul Ford
9 min readAug 13, 2014
The Good Boy, 1837

Most people don’t notice I’m polite, which is sort of the point. I don’t look polite. I am big and droopy and need a haircut. No soul would associate me with watercress sandwiches. Still, every year or so someone takes me aside and says, you actually are weirdly polite, aren’t you? And I always thrill. They noticed.

The complimenters don’t always formulate it so gently. For example, two years ago at the end of an arduous corporate project, slowly turning a thousand red squares in a spreadsheet to yellow, then green, my officemate turned to me and said: “I thought you were a terrible ass-kisser when we started working together.”

She paused and frowned. “But it actually helped get things done. It was a strategy.” (That is how an impolite person gives a compliment. Which I gladly accepted.)

She was surprised to see the stubborn power of politeness over time. Over time. That’s the thing. Mostly we talk about politeness in the moment. Please, thank you, no go ahead, I like your hat, cool shoes, you look nice today, please take my seat, sir, ma’am, etc. All good, but fleeting.

Etiquette Manuals

When I was in high school I used to read etiquette manuals. Emily Post and so forth. I found the…

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